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Forum Archive > Pointless Bitching
1
No Claims Bonus
No Claims Bonus
by Crooky » Thu Feb 05, 2015 10:18 pm
'This call may be recorded and we exchange information with all other insurance companies'
Insurer - You need to send proof of your no claims bonus
Me - I don't have it, all my docs are online, can you just call them?
Insurer - We need the proof otherwise the premium will increase or policy cancelled
Me - Well you must be able to get the information from my other insurer as you all 'exchange information'
Insurer - Oh no other insurance companies will not 'exchange information' with us. You have to request it
I give up
Insurer - You need to send proof of your no claims bonus
Me - I don't have it, all my docs are online, can you just call them?
Insurer - We need the proof otherwise the premium will increase or policy cancelled
Me - Well you must be able to get the information from my other insurer as you all 'exchange information'
Insurer - Oh no other insurance companies will not 'exchange information' with us. You have to request it
I give up
Crooky
SSVC Member
Posts: 629
Joined: Tue Dec 30, 2014 1:58 pm
Re: No Claims Bonus
by Crooky » Sat Feb 21, 2015 8:57 am
JUST KAMPERS INSURANCE have now written to tell me they have cancelled my Bug policy due to not providing them with documents.
This is after sending them my no claims proof, photos of the vehicle (all sides, interior and engine!), a garage overnight declaration, a mileage declaration and a signed will leaving everything to JUST KAMPERS in the event of my death (okay I made the last bit up).
And their Customer Services shuts at 5.30pm (WHEN EVERYONE GETS HOME FROM WORK AND READS THEIR MAIL) so my call at 5.34 when I got home never got answered.
JUST KAMPERS can kiss my
This is after sending them my no claims proof, photos of the vehicle (all sides, interior and engine!), a garage overnight declaration, a mileage declaration and a signed will leaving everything to JUST KAMPERS in the event of my death (okay I made the last bit up).
And their Customer Services shuts at 5.30pm (WHEN EVERYONE GETS HOME FROM WORK AND READS THEIR MAIL) so my call at 5.34 when I got home never got answered.
JUST KAMPERS can kiss my
Crooky
SSVC Member
Posts: 629
Joined: Tue Dec 30, 2014 1:58 pm
Re: No Claims Bonus
by SAMBA VAN MAN » Sat Feb 21, 2015 12:30 pm
Go with RH Insurance.
SAMBA VAN MAN
SSVC Member
Posts: 2819
Joined: Wed May 04, 2005 9:36 am
Re: No Claims Bonus
by Huw » Mon Jul 20, 2015 9:44 pm
JK .... customer service. Im shocked. Try buying panels off them, Then you learn the meaning of, We don't give a toss we are selling ....!
Huw
SSVC Member
Posts: 1343
Joined: Fri Apr 18, 2003 6:40 pm
Re: No Claims Bonus
by split999 » Tue Jul 21, 2015 2:14 pm
SAMBA VAN MAN wrote:Go with RH Insurance.
+ 1
split999
SSVC Member
Posts: 2287
Joined: Thu Apr 20, 2006 11:11 pm
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